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Accessibility Statement

Last updated: January 2026

1. Commitment to Accessibility

SystemFlare is committed to making our website and services accessible to everyone, including people with disabilities. We strive to ensure that all visitors can perceive, understand, navigate, and interact with our website effectively, regardless of their abilities or the technology they use.

Compliance Standards

WCAG 2.1 Level AA: We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C).

USA Compliance: We comply with Section 508 of the Rehabilitation Act and the Americans with Disabilities Act (ADA).

2. Accessibility Features

Our website includes the following accessibility features:

2.1 Visual Accessibility

  • High contrast mode support with sufficient color contrast ratios (WCAG AA standards: 4.5:1 for text)
  • Responsive design that works on various screen sizes and devices
  • Scalable text that can be enlarged up to 200% without loss of functionality
  • Support for browser zoom functionality
  • Alt text descriptions for all meaningful images
  • No reliance on color alone to convey information

2.2 Keyboard Navigation

  • Full keyboard accessibility for all interactive elements
  • Logical tab order through page elements
  • Visible focus indicators for keyboard navigation
  • No keyboard traps that prevent users from exiting an element
  • Support for standard keyboard shortcuts

2.3 Screen Reader Support

  • Semantic HTML markup for proper document structure
  • ARIA (Accessible Rich Internet Applications) labels and roles where needed
  • Form labels properly associated with input fields
  • Descriptive link text instead of generic phrases like "click here"
  • Proper heading hierarchy for document navigation
  • Support for popular screen readers: NVDA, JAWS, VoiceOver

2.4 Audio and Video

  • Captions and transcripts for video content
  • Descriptions for audio content
  • No auto-playing audio or video content

2.5 Cognitive Accessibility

  • Clear, simple language and terminology
  • Consistent navigation and layout
  • Clearly labeled form fields with instructions
  • Enough time to read and interact with content
  • No flashing or blinking content that could cause seizures

2.6 Mobile Accessibility

  • Mobile-responsive design for all devices
  • Touch targets that are at least 48x48 pixels
  • No horizontal scrolling required
  • Text sizing that adapts to device size

3. Known Accessibility Issues

We are actively working to remediate the following known issues:

  • Some third-party embedded content may not fully comply with WCAG standards
  • Certain PDF documents may require accessibility improvements

4. Assistive Technology Support

Our website has been tested with the following assistive technologies:

  • Screen readers: NVDA, JAWS, VoiceOver
  • Speech recognition: Dragon NaturallySpeaking
  • Magnification software: ZoomText
  • Browser extensions: Accessibility checkers and color contrast analyzers

5. Accessibility Testing

We regularly test our website for accessibility using:

  • Automated accessibility scanning tools (Axe, Lighthouse, Wave)
  • Manual testing with assistive technologies
  • User testing with people with disabilities
  • WCAG 2.1 Level AA compliance audits

6. Accessible Alternatives

If you encounter content that is not accessible, please contact us and we will provide an alternative format, such as:

  • Plain text versions of documents
  • Descriptive transcripts of videos or audio content
  • Data files in accessible formats
  • Verbal descriptions of visual content

7. Accessibility of Services

Beyond our website, we are committed to providing accessible services:

  • Phone support for customers who cannot use our online services
  • Email communication for accessibility concerns
  • Reasonable accommodations for consultations and meetings
  • Documentation in accessible formats (large print, Braille, audio)

8. Third-Party Content

While we make efforts to ensure all content on our website is accessible, we cannot guarantee the accessibility of third-party websites and services linked from our site. If you encounter accessibility issues with external content, please contact the third-party provider directly.

9. Browser and Device Support

Our website is designed to work with:

  • All modern browsers (Chrome, Firefox, Safari, Edge)
  • Mobile devices (iOS, Android)
  • Tablets and various screen sizes
  • Older browsers (we recommend updating for security and accessibility)

10. Reporting Accessibility Issues

If you discover any accessibility issues or barriers on our website, please report them to us immediately. We will make every effort to address concerns promptly.

Contact methods:

  • Email: hello@systemflare.com
  • Phone: +44 (077) 21-51-32-41
  • Subject line: "Accessibility Issue" for priority handling

11. Legal Compliance

We comply with accessibility legislation in relevant jurisdictions:

  • USA: Section 508 of the Rehabilitation Act and Americans with Disabilities Act (ADA)
  • Florida: Florida Civil Rights Act (FCRA)
  • International: WCAG 2.1 Level AA guidelines

12. Feedback and Improvements

We value your feedback on accessibility. Your suggestions help us identify areas for improvement and enhance our commitment to inclusivity. We welcome comments about:

  • Barriers you encounter while using our website
  • Features that work well for you
  • Suggestions for improvement
  • Accessibility best practices we should consider

13. Additional Resources

For more information about web accessibility, please visit:

  • Web Accessibility Initiative (WAI): https://www.w3.org/WAI/
  • WCAG 2.1 Guidelines: https://www.w3.org/WAI/WCAG21/quickref/
  • UK Equality and Human Rights Commission: https://www.equalityhumanrights.com/

14. Last Update and Statement Date

This Accessibility Statement was last reviewed and updated in January 2026. We will update this statement as improvements are made to our website's accessibility.

15. Contact for Accessibility Inquiries

For accessibility-related questions or concerns, please reach out:

  • Email: hello@systemflare.com
  • Phone: +44 (077) 21-51-32-41
  • Company: Dowell LLC (trading as SystemFlare)
, Florida, USA

About SystemFlare

Enterprise-grade DevOps and infrastructure services that scale with your business. We reduce complexity, accelerate deployments, and control costs.

SystemFlare is a trademark of Dowell LLC

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Email: hello@systemflare.com

Phone: +44 (077) 21-51-32-41

Location: Remote-First

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