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Cookie Policy

Last updated: January 2026

1. What Are Cookies?

Cookies are small data files stored on your device (computer, tablet, or mobile phone) when you visit a website. They contain information that allows websites to recognize you and remember your preferences. Cookies are widely used to enhance user experience and provide analytics.

2. How We Use Cookies

SystemFlare uses cookies and similar tracking technologies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as page navigation and access to secure areas. Without these cookies, the website may not function as intended.

  • Session cookies for user authentication
  • Security cookies to detect fraudulent activity
  • Load balancing cookies for website stability

2.2 Performance & Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous data. This information helps us improve site performance and user experience.

  • Google Analytics for traffic analysis
  • Hotjar for heatmaps and session recordings
  • Page performance metrics and load times

2.3 Marketing & Advertising Cookies

These cookies are used to track your preferences and show you relevant content and advertisements. They may be set by third-party advertising networks.

  • Google Ads for remarketing campaigns
  • LinkedIn for professional network tracking
  • Facebook Pixel for conversion tracking

2.4 Functional Cookies

These cookies enable personalized features and remember your choices to enhance your experience on subsequent visits.

  • Language preferences
  • Theme preferences (light/dark mode)
  • User preferences and saved settings

3. Cookie List

Here are the main cookies used on our website:

Cookie Name Provider Purpose Expiration
_ga Google Analytics Anonymous visitor identification 2 years
_gid Google Analytics Session identification 24 hours
PHPSESSID SystemFlare Session management Session
csrf_token SystemFlare Security/CSRF protection Session
user_preferences SystemFlare User settings storage 1 year
hj_id Hotjar Session analytics 1 year
fbp Facebook Conversion tracking 3 months

4. First-Party vs. Third-Party Cookies

4.1 First-Party Cookies

First-party cookies are set by SystemFlare directly and are stored on your device. We use these for essential functionality, security, and user preferences.

4.2 Third-Party Cookies

Third-party cookies are set by service providers such as Google Analytics, Facebook, and LinkedIn. These may be used for analytics, advertising, and social media integration. We do not have complete control over third-party cookies.

5. Your Cookie Choices

5.1 Manage Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. You can:

  • View cookies stored on your device
  • Delete cookies from specific websites
  • Block cookies from being set
  • Clear your browsing data

Please note that blocking essential cookies may affect website functionality.

5.2 Browser Extensions

You can use browser extensions to manage cookies and track online behavior:

  • uBlock Origin - Ad and tracker blocking
  • Privacy Badger - Tracker blocking
  • Cookie AutoDelete - Automatic cookie management

5.3 Do Not Track (DNT)

Some browsers support the Do Not Track (DNT) feature. While we respect this preference, we do not guarantee that third-party services will honor DNT requests.

6. GDPR Cookie Consent (UK/EU)

In accordance with the General Data Protection Regulation (GDPR), we obtain your consent before placing non-essential cookies on your device. You have the right to:

  • Accept all cookies
  • Accept only essential cookies
  • Accept specific categories of cookies
  • Withdraw consent at any time

7. ePrivacy Regulations

We comply with ePrivacy regulations in relevant jurisdictions, including cookie consent requirements for UK and EU users.

8. Web Beacons and Pixel Tags

In addition to cookies, we use web beacons (transparent graphic files) and pixel tags to track website usage. These technologies allow us to count users and analyze visitor behavior.

9. Data Retention and Security

Cookie data is retained according to its purpose and legal requirements. Analytics data is typically retained for 26 months. All cookie data is encrypted and protected against unauthorized access.

10. Retention of Analytics Data

  • Google Analytics: 26 months (default setting)
  • Session cookies: Deleted when browser closes
  • Persistent cookies: 1-2 years (as specified)
  • Marketing cookies: 3-12 months

11. Policy Changes

We may update this Cookie Policy from time to time. Changes will be reflected on this page with an updated date. Your continued use of the website constitutes acceptance of any changes.

12. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: hello@systemflare.com
  • Phone: +44 (077) 21-51-32-41
  • Company: Dowell LLC (trading as SystemFlare), Florida, USA

About SystemFlare

Enterprise-grade DevOps and infrastructure services that scale with your business. We reduce complexity, accelerate deployments, and control costs.

SystemFlare is a trademark of Dowell LLC

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Contact

Email: hello@systemflare.com

Phone: +44 (077) 21-51-32-41

Location: Remote-First

© 2002–2026 SystemFlare is a trademark of Dowell LLC. All rights reserved. | Dowell LLC, Florida, USA