Managed operations
Someone who watches your infrastructure, keeps it patched, proves the backups work and picks up the phone when it breaks. Without hiring a full-time ops team.
Managed operations means we run your servers and cloud day to day: monitoring and alerts (Zabbix or Prometheus with Grafana), central logs (Graylog), encrypted backups with tested restores (borg), patching, incident response and a monthly report. It is for companies that depend on their infrastructure but do not have a full-time operations team. It starts at €600 per month and runs ongoing.
We review your setup, fix urgent risks, and make sure we can reach everything safely.
Monitoring, logs and backups set up or brought into shape, with a first test restore.
Daily watching, patching, alerts, and changes on request through pull requests.
A monthly report and a short call on what changed and what we recommend next.
Most of the work is quiet. Alerts are checked and tuned. Security updates are applied in a planned window. A backup is restored to a scratch server and compared by checksum. Disk, memory and database growth are tracked, so you hear about “running out next quarter” while there is still time.
When you need a change, such as a new domain, a firewall rule or a PHP upgrade, you ask, and it goes through a pull request like everything else.
We stabilise first, then find the cause, then write it up. When an online store went down because its disk was full, we freed 340 GB, taking disk use from 89% to 5%, and the store was back the same afternoon. The write-up then explained why it happened and what monitoring would catch it earlier.
We do not promise uptime numbers on a marketing page, and we do not hold your infrastructure hostage. Accounts, servers and code stay in your name, and everything we set up is documented.
A marketplace platform was down for 5 hours. The same day, we found the cause, put a stopgap in place and wrote three separate explanations: one for the developer, one for operations and one for the owner.
An online store stopped working because its server's disk was full. We freed 340 GB, disk use fell from 89% to 5%, and the store was selling again the same afternoon.
From €600 per month excluding VAT for a small setup, such as a few servers. More servers, clusters or on-call hours cost more. Your hosting bills stay with you.
We do not publish uptime numbers on the website. Response times and any service levels are agreed in your contract, based on what your setup can realistically deliver.
We get the alert, find the cause and fix it or put a stopgap in place. Afterwards you get a written postmortem. In one case we traced a 5-hour marketplace outage to a memory leak on the same day, with separate write-ups for the developer, the operations team and the owner.
We test them. A backup counts only after it has been restored and verified by checksum. The monthly report shows when the last restore test ran.
Yes. We work with dedicated servers, Hetzner, AWS and other providers, and keep your existing tools where they work. We add what is missing.
Only our engineers, with personal keys and least privilege. Every change goes through Git and a pull request, so you can see what was done and by whom. If you ever move on, the documentation and access list let you hand over cleanly.
Tell us what you run. We will suggest a plan and a monthly price, and start with a check of your backups.